Privacy Policy

Privacy Policy
Effective Date: Jan 1, 2025

1. Introduction
Welcome to Brand Inventive (“Company,” “we,” “our,” “us”). This Privacy Policy explains how we collect, use, and protect your information when you use our website (www.brandinventive.com), linked WhatsApp applications, and automation workflows (collectively referred to as “Services”). By accessing or using our Services, you agree to this Privacy Policy.

2. Information We Collect
We may collect the following types of information when you use our Services:

  • Personal Information: Name, email address, phone number, company details, and any information you provide voluntarily.
  • Usage Data: IP addresses, browser type, device information, and interaction with our Services.
  • WhatsApp Data: When using our WhatsApp applications, we may collect message logs, contact details, and response interactions. We do not read, store, or process the contents of your messages beyond what is necessary for automation workflows.

3. How We Use Your Information
We use the collected information for the following purposes:

  • To provide, improve, and personalize our Services.
  • To communicate with you via email, WhatsApp, or other channels.
  • To enhance our automation workflows and customer engagement.
  • To comply with legal requirements and prevent fraudulent activities.

4. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information. However, we may share information in the following cases:

  • With Service Providers: Trusted third-party providers who assist in hosting, analytics, automation, and communication.
  • With Partners: The company may share the collected data with partners for business and service enhancement purposes.
  • Legal Compliance: When required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

5. WhatsApp and Third-Party Integrations
Our WhatsApp applications and automation workflows rely on third-party services (e.g., WhatsApp Business API). These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for any misuse of data by these third parties.

6. Data Security
We implement reasonable security measures to protect your information. However, no online transmission is completely secure, and we do not guarantee absolute security. You use our Services at your own risk.

7. Your Choices and Rights
You have the following rights regarding your data:

  • Access and Correction: Request access to or correction of your personal information.
  • Opt-Out: Unsubscribe from marketing communications.
  • Data Deletion: Request deletion of your data, subject to legal obligations. To exercise these rights, contact us at [Insert Contact Email].

8. Limitation of Liability
To the fullest extent permitted by law, Brand Inventive is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our Services, including but not limited to unauthorized access, data loss, or third-party actions.

9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be available on our website. Your continued use of our Services constitutes acceptance of any changes.

10. Contact Us
For any questions or concerns regarding this Privacy Policy, contact us at:
Email: info[at]brandinventive.com
Website: www.brandinventive.com